AfriBird Platform Enhancements
Streamlined Shipping, Real-Time Updates, and Improved Transparency
Hello AfriBird Community! đ
Weâre excited to share some powerful improvements to the AfriBird platform that make shipping your packages easier, faster, and more transparent. Hereâs whatâs new:
đ Major Improvements
1. Streamlined Package Declaration Process
Weâve completely redesigned how you declare packages that arrive at our warehouse.
Whatâs New:
Simplified Form: The new âDeclare Packageâ page makes it easier than ever to add your packages to our system
Smart Draft Saving: Start filling out your package details and come back later - weâll save your progress automatically
Better Validation: Clear, helpful error messages guide you through the process and prevent mistakes
One-Click Creation: Once you declare a package, itâs instantly added to your warehouse inventory
Why It Matters: You spend less time on paperwork and more time shopping. The process is now 3x faster than before!
2. Automatic Package Updates from the Warehouse
No more wondering when your package measurements are ready!
Whatâs New:
Real-Time Email Notifications: Get an instant email when our warehouse team receives and measures your package
In-App Alerts: See a notification right in your AfriBird dashboard with updated package details
Accurate Measurements: We now show you both estimated and actual measurements once your package is processed
Why It Matters: Youâll know exactly when your packages are ready to ship, with accurate weights and dimensions for precise shipping quotes.
3. Enhanced Package Tracking & Visibility
See exactly whatâs happening with your packages at a glance.
Whatâs New:
Status Badges: Green âBookedâ badges show which packages are already scheduled for shipment
Actual vs. Estimated Data: Clear labels show whether measurements are warehouse-confirmed or estimates
Better Package Details: See shipping costs, booking status, and complete package history in one place
Easy Reference Copying: Click to copy your package, shipment, or payment references - no more typing long numbers!
Why It Matters: Complete transparency means youâre always in control and know exactly where your packages are in the shipping process.
4. Improved Shipment & Payment Linking
Your shipments, packages, and payments now work together seamlessly.
Whatâs New:
Automatic Cost Updates: When you book a shipment, all packages in that shipment instantly show the actual shipping cost
Connected Records: Your packages are automatically linked to their shipments and payments
Clear Cost Breakdown: See exactly what you paid for shipping on every package
Why It Matters: No more confusion about which packages were in which shipment or what you paid. Everything is connected and crystal clear.
5. Smart Package Selection
Booking multiple packages? Weâve made it smarter.
Whatâs New:
Warehouse-Ready Filter: Only packages that our warehouse team has measured can be selected for shipment
Session Memory: Your package selection is saved even if you navigate away and come back
Clearer Eligibility: Instantly see which packages are ready to ship and which are still being processed
Why It Matters: No more accidentally trying to ship packages that arenât ready, and no more re-selecting packages if you need to check something.
6. Dangerous Goods Declaration Updates
Weâve simplified how you declare special items.
Whatâs New:
Updated Categories: The dangerous goods options now perfectly match international shipping requirements
Clearer Labels: Easy-to-understand descriptions help you select the right category
Better Compliance: Ensures your packages meet all international shipping regulations
Why It Matters: Accurate declarations mean faster customs clearance and no shipping delays.
đ§ Behind-the-Scenes Improvements
Weâve also made several technical improvements that make the platform more reliable:
Faster Load Times: Package lists and details load 40% faster
More Reliable Syncing: Your data is backed up in real-time, so youâll never lose progress
Better Error Handling: If something goes wrong, youâll see helpful messages instead of confusing errors
Mobile Optimization: Everything works smoothly on your phone or tablet
đĄ What This Means For You
Faster Processing: From declaring a package to booking a shipment, everything is now streamlined
Complete Transparency: See exactly whatâs happening with every package, shipment, and payment
Less Confusion: Clear labels, helpful notifications, and connected data make everything obvious
Time Savings: What used to take 10+ minutes now takes 2-3 minutes
Better Control: Make informed decisions with accurate, real-time information
đ Need Help?
All these improvements are designed to be intuitive, but weâre here if you need us:
Help Center: Visit our updated help documentation (coming soon)
Support Team: Contact us at customer@afribird.com
Video Tutorial: Watch a step-by-step guide here.
đ Thank You
These improvements are the result of your feedback. Every suggestion, question, and comment helps us build a better platform.
Weâre committed to making international shipping simple, transparent, and affordable for everyone.
Happy shipping! âď¸đŚ
The AfriBird Team
P.S. - Have suggestions for future updates? Please reply to this email or contact us at customer@afribird.com. We read every message!